Home Care FAQs
We've brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.
- What should a 90-day caregiver retention plan look like?
Connor Kunz
VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
- How should I handle service recovery if one of my caregivers makes a huge mistake?
Jonathan Chapman
Director of Customer Education at Careswitch, former head of franchisee training at SYNERGY HomeCare corporate
- How can I make sure my home care agency's training is meeting state compliance requirements?
Becki Harrington-Davis
Senior Content Marketing Manager at CareAcademy
- Is there a way for home care agency owners to get their agency management/scheduling software for free?
Connor Kunz
VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
- Should I pay my caregivers for time spent on training if I'm not legally required to?
Becki Harrington-Davis
Senior Content Marketing Manager at CareAcademy
- What should I do if I have a caregiver who is consistently late to shifts or not following care plans?
Jonathan Chapman
Director of Customer Education at Careswitch, former head of franchisee training at SYNERGY HomeCare corporate
- What should a good job ad for a home care coordinator/scheduler look like?
Connor Kunz
VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
- How do I know if I should fire a client?
Brett Ringold
Vice President of A Long-Term Companion
- How should I organize paperwork such as client files and care plans?
Jessica Nobles
Co-founder and business coach for Home Care Ops, built a 7-figure home care business in one year
- What's the best way to tell our clients that we're increasing our rates?
Adam Corcoran
Director of Business Development at Golden Care, owner of Home Care Flyers, helped build a multimillion dollar agency from the ground up
- We've just had our first state audit and we failed in a couple areas. How can I make sure we pass future state audits?
Ilya Vakhutinsky
Careswitch CEO, home health aide's son, Forbes 30 Under 30, caregiver advocate
- How can I make sure my caregiver training is in compliance with state requirements?
Gina Murray
Started and sold a $5M agency in 6 years; co-founder of CINCH Community Care Management
- What's the best home care software to run my agency with?
Connor Kunz
VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
- One of my clients has started paying their caregiver under the table. What should I do?
Gina Murray
Started and sold a $5M agency in 6 years; co-founder of CINCH Community Care Management
